Answers, install steps and the rules of every tool.
Not here? Email [email protected] and say which Premiere version you use.
Installing
How do I install the panel?
Log in on outflowstudio.com (Google or a one-click email link), download the zip from your account page, close Premiere Pro, unzip and double-click Install. Start Premiere and open Window › Extensions › Outflow Studio. No admin rights needed.
Which Premiere versions?
Premiere Pro 2026, 2025 and 2024 on Windows. Tested on Premiere Pro 2026 (26.0.0, build 72). A Mac build is planned.
How do updates work?
The panel checks once a day. When a new version is ready you see what is new and one click installs it; restart Premiere to finish. Settings › Updates lets you check right away or join the beta channel.
Windows says the download is unsafe
The zip only contains scripts and Premiere loads them as an extension; nothing is executed outside Premiere. If SmartScreen appears on install.bat, click "More info" and "Run anyway". If an antivirus quarantines one of the engines the panel downloads (the audio and video engines), restore it once and add %APPDATA%\OutflowStudio to its exclusions.
Account, plans and billing
How many computers can I use?
Pro and the creative-tools unlock work on two computers, the free plan on one. Log out inside the panel to free a seat, or replace a computer from the login page when you connect a new one.
How do I cancel?
Open your account page and click "Manage subscription, invoices": Stripe's portal cancels at the end of the paid period. You keep Pro until then.
Can I get a refund?
If Pro is not for you, email us within 14 days of your first payment and we refund it, no questions asked.
What happens after the first year of Pro Yearly?
The first year is $149 (4 months free). Every year after that renews at $190 (2 months free). You see the renewal price in the customer portal and can cancel any time before it.
I did not get the login email
Check spam, then try "Continue with Google", which needs no email at all. The email link works once and expires after an hour.
3D Carousel
Is the 3D Carousel free?
Yes. The free panel has every template and control, with one export per month. Pro ($19 a month or $149 a year) makes exports unlimited.
Do I need After Effects?
No. Everything happens inside Premiere Pro. The carousel is rendered by the panel and placed as a transparent PNG sequence, so it plays back smoothly and cuts like any clip.
Can the cards be video?
Yes. Mix photos and clips; video cards play inside the carousel.
Which Premiere versions?
Premiere Pro 2026, 2025 and 2024 on Windows. Tested on Premiere Pro 2026 (26.0.0, build 72); 2025 and 2024 work the same way. A Mac build is planned.
Can I change it after placing it?
Yes. Select the carousel clip, click Edit selected in the panel, adjust, then Replace.
Transitions
Are the transitions free?
Yes. The free panel has all 79 with one export per month. Pro ($19 a month or $149 a year) makes exports unlimited.
Is this a plugin I have to install on every machine?
No. The transitions are ordinary keyframes on Premiere's built-in effects. Send the project to someone without the panel and it plays the same.
Premiere 2025 renamed the blur effects. Does it still work?
Yes. The panel knows the 2024, 2025 and 2026 parameter names for Gaussian Blur and Directional Blur.
Can I edit a transition after applying it?
Yes. Open Effect Controls on the adjustment layer or clip and move the keyframes like any others.
Auto Edit
Is Auto Edit free?
Auto Edit and the other assistants are part of Pro: $19 a month or $149 a year. The free panel includes the 3D Carousel, the transitions, the timeline sidebar and stock search.
Does my footage leave my computer?
No. Transcription runs locally on your PC, and the cutting is done by Premiere itself. There is no upload and no per-minute credit.
Which languages?
Transcription covers 90+ languages. Take and filler detection work on any of them; the filler list is editable so you can add the ones in your language.
Can I undo it?
Yes, it is a normal Premiere edit. Ctrl+Z steps back through it, and the review screen lets you keep anything before it is applied.
Multicam podcasts?
Yes. Podcast mode under Auto Edit syncs the cameras to the microphones by sound, cuts the silence, cuts to whoever is talking, adds punch zooms and captions, and makes a vertical version. Each step is also its own tool: Speaker Switch, Punch Zoom, Word Captions, Reframe Pack.
Remove music
Is Audio AI free?
The models are free and run on your PC; the tool itself is part of Pro ($19 a month or $149 a year). The free panel includes the 3D Carousel, the transitions, the timeline sidebar and stock search.
Do I need a GPU?
No. It runs on the CPU too, just slower. With any DirectX 12 GPU (NVIDIA, AMD or Intel) the GPU switch makes it many times faster.
How good is the separation?
Clean studio vocals separate almost perfectly; dense mixes keep a little bleed.
Does my antivirus mind?
The audio engines are downloaded into the panel's folder on first use. If your antivirus quarantines one, restore it once and it stays.
Remove background
Is Remove background free?
The model runs on your PC for free; the tool is part of Pro ($19 a month or $149 a year). The free panel includes the 3D Carousel, the transitions, Download media, the timeline sidebar and stock search.
Do I need a green screen?
No. The model separates people and clearly defined objects from any background. A green screen still gives the cleanest hair, but it is no longer required.
Does my footage leave my computer?
No. Decoding, the model and the encoding all run locally. Nothing is uploaded.
How good are the edges?
People, clothes and solid objects come out clean. Fine hair, motion blur and thin things like cables are the hard cases; the edge clean-up and the Best quality model help, and the live preview shows you exactly what you will get before you render.
Do I need a GPU?
It runs on the CPU too, only slower. Any DirectX 12 GPU from NVIDIA, AMD or Intel makes it several times faster.
Download media
Is the downloader free?
Yes. Download media is free for everyone with an account, with no download limit. Pro adds Auto Edit, the assistants and Remove music.
Which sites?
YouTube, Instagram, TikTok, X, Vimeo, and hundreds of other sites. Private or paywalled content is not supported.
Why does 4K sometimes take longer?
YouTube serves 4K as VP9 or AV1, which Premiere cannot play. The panel re-encodes it to H.264 after the download, which takes a minute or two.
Where do the files go?
In an "Outflow Downloads" folder next to your project file, and in an Outflow Downloads bin in the Project panel.
Timeline tools
Is the sidebar free?
Yes, in every plan including Free. Pro adds Auto Edit and Audio AI.
Can I choose which buttons show?
Yes. Settings lets you hide tools and reorder the sidebar.
Does it work in a small dock?
That is the point. The panel switches to the icon strip automatically when docked narrow.
Plans and accounts
Is it really free?
Yes. The 3D Carousel, all transitions, Download media, the timeline sidebar, the Quick FX wheel and stock search are free with an account, with one carousel and one transition export per month. Pro removes the limits and adds Auto Edit and Audio AI.
Which Premiere Pro versions and platforms?
Premiere Pro 2026, 2025 and 2024 on Windows. Tested on Premiere Pro 2026 (26.0.0, build 72); 2025 and 2024 work the same way. A Mac build is planned.
Does my footage leave my computer?
No. Transcription, audio separation and rendering all run on your PC. The only thing that talks to our server is your login.
Do I need After Effects or other plugins?
No. Carousels are rendered by the panel and placed as transparent image sequences; transitions are ordinary keyframes on Premiere's built-in effects. Projects open fine on machines without the panel.
Can I cancel or get a refund?
Cancel any time from your account page; you keep Pro until the end of the period. If Pro is not for you, email us within 14 days of your first payment and we refund it, no questions asked.
How many computers?
Pro and the creative-tools unlock work on two computers. The free plan on one. Log out inside the panel to free a seat.
Free forever for the basics.
Two minutes to install. Updates arrive inside the panel.