Answers, install steps and the rules of every tool.
Not here? Email [email protected] and say which Premiere version you use.
Installing
How do I install the panel?
Log in on outflowstudio.com (Google or a one-click email link), download the installer from your account page, close Premiere Pro and run it. No admin rights needed. Start Premiere and open Window › Extensions › Outflow Studio. Prefer no installer? The same page has a zip with an Install script.
Which Premiere versions?
Premiere Pro 2026, 2025 and 2024 on Windows and Mac. Tested on Premiere Pro 2026 (26.0.0, build 72) on Windows; 2025 and 2024 work the same way.
How do updates work?
The panel checks once a day. When a new version is ready you see what is new and one click installs it; restart Premiere to finish. Settings › Updates lets you check right away or join the beta channel.
Windows says the download is unsafe
Windows shows that warning for any new installer from a small publisher until enough people have run it. Click "More info" and "Run anyway". The installer only copies the panel into your own user folder and switches on Premiere's extension setting; nothing runs outside Premiere. If an antivirus quarantines one of the engines the panel downloads (the audio and video engines), restore it once and add %APPDATA%\OutflowStudio to its exclusions.
Account, plans and billing
How many computers can I use?
Pro and the creative-tools unlock work on two computers, the free plan on one. Log out inside the panel to free a seat, or replace a computer from the login page when you connect a new one.
How do I cancel?
Open your account page and click "Manage subscription, invoices": Stripe's portal cancels at the end of the paid period. You keep Pro until then.
Can I get a refund?
If Pro is not for you, email us within 14 days of your first payment and we refund it, no questions asked.
What happens after the first year of Pro Yearly?
The first year is $149 (4 months free). Every year after that renews at $190 (2 months free). You see the renewal price in the customer portal and can cancel any time before it.
I did not get the login email
Check spam, then try "Continue with Google", which needs no email at all. The email link works once and expires after an hour.
3D Carousel
Is the 3D Carousel free?
Yes. The free panel has every template and control, with three exports to try it with. Pro ($19 a month or $149 a year) makes exports unlimited.
Do I need After Effects?
No. Everything happens inside Premiere Pro. The carousel is rendered by the panel and placed as a transparent PNG sequence, so it plays back smoothly and cuts like any clip.
Can the cards be video?
Yes. Mix photos and clips; video cards play inside the carousel.
Which Premiere versions?
Premiere Pro 2026, 2025 and 2024 on Windows and Mac. Tested on Premiere Pro 2026 (26.0.0, build 72) on Windows; 2025 and 2024 work the same way.
Can I change it after placing it?
Yes. Select the carousel clip, click Edit selected in the panel, adjust, then Replace.
Transitions
Are the transitions free?
Yes. The free panel has all 79 with three exports to try them with. Pro ($19 a month or $149 a year) makes exports unlimited.
Is this a plugin I have to install on every machine?
No. The transitions are ordinary keyframes on Premiere's built-in effects. Send the project to someone without the panel and it plays the same.
Premiere 2025 renamed the blur effects. Does it still work?
Yes. The panel knows the 2024, 2025 and 2026 parameter names for Gaussian Blur and Directional Blur.
Can I edit a transition after applying it?
Yes. Open Effect Controls on the adjustment layer or clip and move the keyframes like any others.
Motion Curves
Is Motion Curves free?
Three exports free. Every account gets three to try it with, for ever - not three a month. Pro ($19 a month or $149 a year) makes them unlimited.
Does the person I send the project to need the panel?
No. These are ordinary keyframes on Premiere’s own Transform effect. Open the project anywhere and it plays the same.
Can I edit the animation afterwards?
Yes. Open Effect Controls on the adjustment layer and move the keyframes like any others.
Why does it write so many keyframes?
The smooth and linear curves are written as two keyframes using Premiere’s own easing. The hand-drawn shapes cannot be described that way, so those are baked in frame by frame, which is why the movement matches the graph exactly instead of roughly.
Can it stay on the clip instead of an adjustment layer?
Yes. The adjustment layer is the default because it keeps your clip untouched and gives you the shutter angle, but you can switch to the clip itself.
Auto Edit
Is Auto Edit free?
Auto Edit and the other assistants are part of Pro: $19 a month or $149 a year. The free panel includes the 3D Carousel, the transitions, the timeline sidebar and stock search.
Does my footage leave my computer?
No. Transcription runs locally on your PC, and the cutting is done by Premiere itself. There is no upload and no per-minute credit.
Which languages?
Transcription covers 90+ languages. Take and filler detection work on any of them; the filler list is editable so you can add the ones in your language.
Can I undo it?
Yes, it is a normal Premiere edit. Ctrl+Z steps back through it, and the review screen lets you keep anything before it is applied.
Multicam podcasts?
Yes. Podcast mode under Auto Edit syncs the cameras to the microphones by sound, cuts the silence, cuts to whoever is talking, adds punch zooms and captions, and makes a vertical version. Each step is also its own tool: Speaker Switch, Punch Zoom, Word Captions, Reframe Pack.
Remove music
Is Audio edit free?
The models are free and run on your PC; the tool itself is part of Pro ($19 a month or $149 a year). The free panel includes the 3D Carousel, the transitions, the timeline sidebar and stock search.
Do I need a GPU?
No. It runs on the CPU too, just slower. With any DirectX 12 GPU (NVIDIA, AMD or Intel) the GPU switch makes it many times faster.
How good is the separation?
Clean studio vocals separate almost perfectly; dense mixes keep a little bleed.
Does my antivirus mind?
The audio engines are downloaded into the panel's folder on first use. If your antivirus quarantines one, restore it once and it stays.
Remove background
Is Remove background free?
The model runs on your PC for free; the tool is part of Pro ($19 a month or $149 a year). The free panel includes three free goes in the 3D Carousel, the transitions, Motion Curves, Zoom Montage, Download media and Mask, plus the timeline sidebar, the Quick FX wheel and stock search with no limit.
Do I need a green screen?
No. The model separates people and clearly defined objects from any background. A green screen still gives the cleanest hair, but it is no longer required.
Does my footage leave my computer?
No. Decoding, the model and the encoding all run locally. Nothing is uploaded.
How good are the edges?
People, clothes and solid objects come out clean. Fine hair, motion blur and thin things like cables are the hard cases; the edge clean-up and the Best quality model help, and the live preview shows you exactly what you will get before you render.
Do I need a GPU?
It runs on the CPU too, only slower. Any DirectX 12 GPU from NVIDIA, AMD or Intel makes it several times faster.
Relight
Is Relight free?
The preview is free. Exporting is part of Pro ($19 a month or $149 a year). The engine runs on your PC, there are no credits.
How real does it look?
The panel reads the surface direction of everything in the frame, so faces, folds and walls catch the light from the right side and fall off on the other. Broad lights look right; a hard shadow of one object onto another is not possible without real 3D.
Where does the ground shadow come from?
From the outline of a cutout. It is thrown along the floor away from the light you choose, blurred with distance, and written into the clip's transparency, so it lands on whatever you put on the track below.
Does my footage leave my computer?
No. Decoding, the engine, the shading and the encoding all run locally.
Do I need a GPU?
It runs on the CPU too, only slower. Any DirectX 12 GPU from NVIDIA, AMD or Intel makes it several times faster. A one-minute clip takes about a minute on a modern card.
Download media
Does trimming download the whole video and then cut it?
No. Only the bytes for the stretch you chose are fetched, which is why eleven seconds of a long 4K video takes about forty seconds instead of many minutes. The ends are cut exactly where you put them. If a site ever refuses to serve part of a file, the panel notices the download came back too long and trims it for you, so you always end up with the piece you picked.
Where do the preview frames on the strip come from?
From the small preview images the site already publishes for its own scrub bar - a handful of them, fetched in a moment. The video itself is not touched until you press Download. Sites that do not publish them show a plain bar and the trim still works.
Is the downloader free?
Three downloads free. Every account gets three to try it with, for ever - not three a month. Pro ($19 a month or $149 a year) makes them unlimited and adds Auto Edit, Relight and Remove music.
Which sites?
YouTube, Instagram, TikTok, X, Vimeo, and hundreds of other sites. Private or paywalled content is not supported.
Why does 4K sometimes take longer?
YouTube serves 4K as VP9 or AV1, which Premiere cannot play. The panel re-encodes it to H.264 after the download, which takes a minute or two.
Where do the files go?
In an "Outflow Downloads" folder next to your project file, and in an Outflow Downloads bin in the Project panel.
Mask
Why does it need a keyboard shortcut?
Premiere gives panels no way to switch its tools. What a panel can do is press a key for you, so the button presses the shortcut you gave the mask tool. Premiere ships the tool without one; giving it Shift+Q takes ten seconds and the first press of the button shows you where.
Shift+Q is taken on my keyboard.
Give the tool any other key in Premiere, then record the same key in the panel: the toolbox button at the foot of the toolbar › Mask tool keys. Click the field, press the keys. Shift or Ctrl+Shift with a letter works best; Alt combinations open Premiere's menus on Windows.
How does it know the mask is drawn?
It watches Premiere's undo history while the button is armed. Drawing a mask is one undoable step; selecting clips or switching tools is not. The first new step after the press is your mask, and Opacity is added right after. Pen masks are the exception, since every point can be its own step: close the shape, then press the button once more.
Is Mask free?
Three masks free. Every account gets three to try it with, for ever - not three a month. Pro ($19 a month or $149 a year) makes them unlimited and adds Auto Edit, Relight and Remove music.
Does it work with masks I already drew?
A mask drawn before pressing the button stays where Premiere put it. Draw with the button armed and it lands on Opacity; or in Premiere, right-click the unassigned mask for its own assign option.
Mac?
Yes. The first press asks macOS once for permission to press keys for Premiere (System Settings › Privacy & Security › Accessibility).
Timeline tools
Is the sidebar free?
Yes, in every plan including Free. Pro adds Auto Edit and Remove music.
Can I choose which buttons show?
Yes. Settings lets you hide tools and reorder the sidebar.
Does it work in a small dock?
That is the point. The panel switches to the icon strip automatically when docked narrow.
Plans and accounts
Is it really free?
Yes. With a free account the 3D Carousel, all 79 transitions, Motion Curves, Zoom Montage, Download media and Mask each give you three free goes to try them with, and the timeline sidebar, the Quick FX wheel and stock search have no limit at all. Pro removes the limits and adds Auto Edit, Relight and Remove music.
Which Premiere Pro versions and platforms?
Premiere Pro 2026, 2025 and 2024 on Windows and Mac. Tested on Premiere Pro 2026 (26.0.0, build 72) on Windows; 2025 and 2024 work the same way.
Does my footage leave my computer?
No. Transcription, audio separation and rendering all run on your PC. The only thing that talks to our server is your login.
Do I need After Effects or other plugins?
No. Carousels are rendered by the panel and placed as transparent image sequences; transitions are ordinary keyframes on Premiere's built-in effects. Projects open fine on machines without the panel.
Can I cancel or get a refund?
Cancel any time from your account page; you keep Pro until the end of the period. If Pro is not for you, email us within 14 days of your first payment and we refund it, no questions asked.
How many computers?
Pro and the creative-tools unlock work on two computers. The free plan on one. Log out inside the panel to free a seat.
Free forever for the basics.
Two minutes to install. Updates arrive inside the panel.